Date：2018-08-22 Categories：FAQ Hits：1091 From：Shenzhen Soffa Technology Co., Ltd.
Q: What service you provide?
A: We do below 2 kinds service:
1) OEM: Clients provide Gerber file, software and BOM list, we manufacture PCBA.
2) ODM: Clients provide function descriptions, and we will develop the hardware, software and PCBA production.
3) Turn-key solution for both outer enclosure and PCBA electronics: clients provide electronics function descriptions and enclosure sketches, and we will work on mechanical designing, PCBA developing, prototypes, tooling, assembly, testing, packing and delivery.
Q: What files you required for quotation?
A: 1) PCBA production: Gerber file and BOM list, testing and packing requirements.
2) PCBA development: detailed function descriptions in word file.
3) Enclosure and PCBA development: detailed function descriptions in word file and sketches in JPG or AI file.
Q: How long does a PCBA prototypes take?
A: 1) If clients provide Gerber file and BOM list, it takes as fast as 3 days.
2) If we develop PCBA, it takes around 3 days to 15 days depending on how complicated the functions.
Q: How can you ensure the quality?
A: First, IQC will check all incoming raw materials before SMT production.
Second, there is Initial Sample Inspection before mass production. If all OK, the mass production will be arranged.
Third, during each SMT process, there are routing inspector and each process in-charging person eye checking welding points and parts.
Last but not the least, there are X-ray, AOI, magnifier, customized fixture functions tests after SMT finished, as well as eye checking during DIP, ICT (In-Circuit Tester) and FCT (Function Check Test ) by customized fixture after reflow, eye checking during cleaning and before packing processes.
Q: What is your defective rate in mass production?
A: less than 0.2%.
Q: How to do with defected products?
A: Firstly, there is 0.3% spare based on your order.
If you received defectives more than 0.3% from mass production, we will send you equal quantity for replacement by DHL air on our charge.
Q: How can I contact you for a quotation?
A: Please send us an email: soffa at soffa.cn
or whatsapp /phone call us at 0086 158 2045 0819.
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